Terms Of Service

Terms of Service

Welcome to Neko Nest! Please read our Terms of Service carefully before using our website or making a purchase. By accessing or using our site, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use our site.

1. Acceptance of Terms

By using Neko Nest, you acknowledge and agree to our Terms of Service, Privacy Policy, and any other policies or guidelines we may post on our site. We reserve the right to modify these terms at any time, and your continued use of the site constitutes acceptance of those changes.

2. Product Information

We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that all product information is complete or error-free. Product availability and pricing are subject to change without notice.

3. Ordering and Payment

To place an order, you must provide accurate and complete information. By submitting an order, you agree to pay the total amount specified, including applicable taxes and shipping fees. Payment must be made using the methods we accept. Orders are subject to verification and acceptance by Neko Nest.

4. Shipping and Delivery

We offer shipping to various locations. Delivery times and costs are determined by the shipping method selected and your location. While we strive to meet estimated delivery times, we are not responsible for delays caused by third-party carriers or unforeseen circumstances.

5. Returns and Exchanges

We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition and packaging. To initiate a return or exchange, please contact our customer service team. Some items may be non-returnable or subject to specific conditions, which will be outlined at the time of purchase.

6. Intellectual Property

All content on Neko Nest, including text, graphics, logos, images, and software, is the property of Neko Nest or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

7. User Conduct

You agree to use our site for lawful purposes only. You must not engage in any activity that interferes with or disrupts our site, or that violates any applicable laws or regulations. You are responsible for any content you submit or post on our site.

8. Limitation of Liability

Neko Nest is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our site or products. Our total liability to you for any claim arising from your use of our site or products is limited to the amount you paid for the product in question.

9. Privacy

Your use of our site is governed by our Privacy Policy, which details how we collect, use, and protect your personal information. Please review our Privacy Policy for more information.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts located in the United Kingdom.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at support@nekonest.com or via our contact form on the website. We’re here to help and ensure you have a great experience with Neko Nest.

Thank you for shopping with Neko Nest!