Shipping & Returns

Shipping

Free US shipping on orders over $50. Standard shipping is $4.95 and typically arrives in 5–8 business days. You'll get a tracking link the moment your order ships.

Returns — the 30-Day Purr Guarantee

If you (or your cat) aren't happy within 30 days of delivery, contact us for a full refund — no interrogation, no restocking fees. Email support@nekosnest.com with your order number and we'll take care of it.

[Confirm shipping times and rates with your supplier before launch — update this page to match reality. Transparency here directly reduces cart abandonment.]